Position Summary
The Vice President of Operations is responsible for operational strategy, performance oversight, and long-term operational sustainability of Valley Medical Group (VMG) and the Access & Navigation Center. Provides system-level leadership for ambulatory operations, centralized patient access, and the integration and alignment of ambulatory and acute care workflows across the organization. The VP establishes the operational vision, performance expectations, access strategy, workforce models, and financial framework that enable VMG to deliver high-quality, patient-centered, and financially sustainable care.

This position is On-Site – Paramus, NJ

Education
Bachelor’s degree and Masters required (Healthcare Administration, Business Administration, or related field) (MHA, MBA, MPH, or equivalent).

Experience

• 8–12+ years of progressive leadership experience in healthcare operations.

• Proven experience managing multi-specialty medical group operations.

• Direct experience overseeing or partnering with centralized call centers or patient access teams.

• Strong understanding of ambulatory healthcare operations, physician practice management, and healthcare regulations.

Skills

• Strategic thinker with strong operational execution skills.

• Data-driven decision maker with experience using performance metrics and dashboards

• Excellent leadership, communication, and change management abilities

• Demonstrated ability to collaborate effectively with physicians and clinical leaders

• Strong financial acumen and budgeting experience

Salary: $350,000 – $375,000

Job Location

Kraft Center

Shift

Day (United States of America)

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D(Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance 
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities





EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.