Position Summary

The Registrar serves as the primary front-desk representative for the Sleep Lab, providing a welcoming first point of contact for patients. This role handles pre-registration, registration, and admitting functions while ensuring accurate collection of demographic, insurance, and clinical documentation in compliance with organizational and regulatory standards. The Registrar supports the revenue cycle by confirming appointments, verifying insurance eligibility, and securing authorizations to prevent delays and billing issues. Additional responsibilities include scheduling and managing patient communications, as well as collaborating with clinical and revenue cycle teams to resolve discrepancies and ensure accurate reimbursement. The position requires strict confidentiality, HIPAA compliance, and a commitment to delivering a smooth check-in experience.

Education

High school diploma or equivalent required. Associate's degree preferred.

Completion of Registration training program required. Completion of formal business/medical training preferred. Certified Healthcare Access Associate (CHAA) certification preferred.

Experience

Minimum of two (2) years of experience working in a medical office or outpatient facility, preferably in patient registration, scheduling, or front-desk operations.

Skills

Strong written and verbal communication skills, effective interpersonal abilities, and strong critical-thinking skills, including problem-solving, decision-making, and time management. Detail-oriented and able to shift between tasks efficiently while maintaining accuracy and composure. Fluent in English with excellent organizational skills and the ability to manage a

high-volume workload. Able to type 45 wpm with above-average accuracy and proficient in using Windows PCs, printers, copiers, fax machines, and phone systems.

Job Location

The Valley Health System-Ridgewood

Shift

Evening (United States of America)

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D(Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance 
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Salary

Joining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits.

Pay Range: $20.86 – $26.07 (per hour)





EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.